We're Here to Help
1. Booking & Reservations
We recommend booking at least 4–6 weeks in advance for international tours and 2–3 weeks for domestic packages. Peak season dates fill quickly.
Yes. Changes and cancellations follow our terms and the supplier policies for your package. Contact us as early as possible for the best options.
Group sizes vary by tour. Most packages accommodate 2–15 travelers. Private departures are available on request.
2. Payment & Pricing
We accept bank transfer, UPI, card payments, and cash at our office. Installment plans may be available for select packages.
Package pages show what is included. GST and local taxes are itemized on your proposal before you confirm.
Refunds depend on cancellation timing and supplier rules. Approved refunds are typically processed within 7–14 business days.
3. Travel Documentation
Yes. Our team can guide you through visa requirements and documentation for supported destinations.
We strongly recommend comprehensive travel insurance covering medical, trip cancellation, and baggage for international travel.
Valid passport, visas, confirmed vouchers, ID proof, and emergency contacts. We provide a pre-departure checklist with your booking.
4. During Your Trip
Have questions? We've got answers! Find everything you need to know about our tours, bookings, payments and more.
You receive local coordinator and 24/7 emergency numbers before departure. Our office line remains available throughout your journey.
Minor adjustments may occur due to weather, closures, or safety. We communicate changes promptly and seek alternatives when needed.
5. Safety & Support
We coordinate with local partners and insurers. Travelers should carry insurance and notify us immediately in any emergency.
Yes. Many tours welcome solo travelers. Single supplements may apply for private room options.
Call, email, or WhatsApp us during business hours. Urgent on-trip support uses the emergency line on your voucher.